Sok Khann
Articles
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Problems with POs
Problems with POs: Chargeback Prevention GuideThis guide covers the eight purchase order chargeback types Amazon issues around quantity confirmation, fulfillment accuracy, on-time shipment, and inv...
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Problems With Packaging
Problems With Packaging: Chargeback Prevention GuideThis guide covers the SIOC (Ships in Own Container) chargeback — issued when a product designated as SIOC-eligible isn't prepped or packaged corr...
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Problems with Direct Fulfillment
Problems With Direct Fulfillment: Chargeback Prevention GuideThis guide covers the two chargeback types tied to direct fulfillment order handling: order cancellation rate, and ship method mismatch....
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Problems With ASN
Problems With ASN: Chargeback Prevention GuideThis guide covers the ASN Accuracy chargeback — issued when an Advance Shipment Notification (ASN) is missing, late, or doesn't match what's physically...
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Problems With Transportation
Problems With Transportation: Chargeback Prevention GuideThis guide covers the four transportation-related chargeback types tied to import shipments and carrier pickups: late trade document deliver...
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Problems With Preparation
Problems With Preparation: Chargeback Prevention GuideThis guide covers the nine prep-related chargeback types Amazon issues when a product isn't packaged to specification before it reaches the ful...
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Problems With Receiving
Problems With Receiving: Chargeback Prevention GuideThis guide covers the ten chargeback types most commonly issued during Amazon's fulfillment center receiving process, including carton content ac...
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Understanding Metric Discrepancies Between Different Reports
Why the numbers sometimes look different across report types — and when that's expected.This article is a quick reference for interpreting Campaign, Ad Group, Targeting, Search Term, Ads, Advertise...
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Instacart Ads Metric Glossary
Sponsored Product Performance MetricsMetricDefinitionSpendHow much money you spend on an ad.SalesHow many dollars in sales resulted from purchases occurring within 14 days of a customer clicking on...
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Walmart Commerce Glossary
Dimensional MetricsDescriptive, filterable attributes for data in the Walmart Commerce platform.MetricDefinitionMarketGeographic region grouping stores (e.g., DMA or Walmart-defined market area)Bra...